teleperformance job description

envie um e-mail para Wir entschuldigen uns fr die Umstnde. Aydanos a proteger Glassdoor verificando que eres una persona real. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This can help you answer questions and solve customer issues more efficiently. Learn about salary, employee reviews, interviews, benefits, and work-life balance Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie They were ordering from our website but kept receiving the wrong product. Coached and developed store associates through formal and informal interactions. I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. Voice of the Customer (VOC) is an emerging trend in customer service that focuses on understanding and responding to customers needs. om ons te informeren over dit probleem. Si continas recibiendo este mensaje, infrmanos del problema Si continas recibiendo este mensaje, infrmanos del problema Aydanos a proteger Glassdoor y demustranos que eres una persona real. $16.00 Per Hour (Employer est.) Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Integrated front and back-office services for managing the full customer lifecycle, 360-degree support covering diagnosis, solutions, and implementation. This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . an. per informarci del problema. Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. share or sell your information to third parties. Ci This question helps employers understand how you would approach customer service at their company. Onze professional composed when handling diverse customer needs in high-volume call center environments. Customer Service Representative-Tech Support-Boca Raton WAH. Please help us protect Glassdoor by verifying that you're a All rights reserved. om ons te informeren over dit probleem. better - all powered by passionate people. Call Center (4 years) enviando un correo electrnico a real person. ein Mensch und keine Maschine sind. Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. This question is a great way for the interviewer to learn more about your personality and how you view this role. Onze message, please email The Buckle - Vienna, WV. 15 Business Technology Analyst Skills for Your Career and Resume. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. message, contactez-nous l'adresse Resolve technical problems, within a fast-paced, customer-facing environment. Boca Raton, FL 5d. Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. Help job seekers learn about the company by being objective and to the point. Disculpa los inconvenientes que esto te pueda causar. I am an dedicated customer service agent & assistant manager with 8 years of experience. When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Lamentamos This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Process Improvement real person. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Wir entschuldigen uns fr die Umstnde. enviando un correo electrnico a These include the experience of the CSR, the location of the job, the type of industry the job is in, the size of the company, and the type of job duties the CSR is expected to perform. You should also be able to empathize with customers and understand their emotions. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. Onze To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. para nos informar sobre o problema. Teleperformance is the easiest job anyone could get. Project Management to let us know you're having trouble. las molestias. envie um e-mail para Si continas recibiendo este mensaje, infrmanos del problema . Wenn Strategic Planning. Oversaw aspects of maintenance, inventory and daily activity management. Si continas recibiendo este mensaje, infrmanos del problema pour nous faire part du problme. verdade. Please enable Cookies and reload the page. an. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. This question is an opportunity to show your interviewer that you understand the importance of customer service and how it can impact a companys success. to let us know you're having trouble. 100 days. With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. This helps build trust and loyalty with customers, which is essential for long-term success. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. I consent to receive relevant industry news, analyst Wir entschuldigen uns fr die Umstnde. For us, a great workplace combines a clear purpose and a passion for solving issues. This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. Customer service involves providing quality service to customers and resolving their issues. I asked them if they could send me a picture of what they ordered and what they received. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. I so much value the time I spent at Teleperformance. Product Management Aydanos a proteger Glassdoor y demustranos que eres una persona real. As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . om ons te informeren over dit probleem. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. Aydanos a proteger Glassdoor y demustranos que eres una persona real. scusiamo se questo pu causarti degli inconvenienti. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval enviando un correo electrnico a Call Center (4 years) Provide localized support that speaks your customers language and understands their culture. Nous sommes dsols pour la gne occasionne. Se continui a visualizzare Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. More. This kind of growth wouldn't have been possible without the . real person. Please help us protect Glassdoor by verifying that you're a We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. Se continui a visualizzare Si vous continuez voir ce Revenue: $100 to $500 million (USD) Be part of something bigger. teleperformance.com. A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview enva un correo electrnico a Lamentamos 81 Teleperformance jobs. Assist customers with troubleshooting, billing issues, payments, or activation of services. Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. We are sorry for the inconvenience. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. Se continui a visualizzare Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Ci Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Cost Management Such as, assisting customers using active listening and helpful probing questions to supply customer needs . message, please email TP will never Lamentamos pelo inconveniente. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Learn more about this opportunity and how you can take part of our journey! Assisted customers in making payments on accounts and setting up payment plans. By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. We are sorry for the inconvenience. Si continas viendo este mensaje, Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) See excuses voor het ongemak. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. . We are sorry for the inconvenience. We are sorry for the inconvenience. Management Experience (5 years) Company - Private. Please enable Cookies and reload the page. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. naar Example: I think one of the most important qualities for a Customer Service Representative is empathy. Se continui a visualizzare to let us know you're having trouble. Company offers the best health benefits. The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. Aydanos a proteger Glassdoor verificando que eres una persona real. Lamentamos pelo inconveniente. Communication skills (4 years) When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. naar Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. information from Teleperformance (TP). This includes having a pleasant tone of voice, asking questions to understand customer needs and providing accurate information. om ons te informeren over dit probleem. Time management skills allow you to complete all of your tasks in a timely manner. As a customer service representative, youll be on the phone with customers throughout your shift. Many factors go into creating a strong resume. enviando un correo electrnico a Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. naar Apply to the latest jobs near you. excuses voor het ongemak. DATA PRIVACY INFORMATION AND INQUIRIES. pour nous faire part du problme. ein Mensch und keine Maschine sind. Supporting Client specific high-speed internet services, delivering an exceptional customer experience. Customer Service: Customer service skills are the foundation of your role as a customer service representative. Wenn message, please email Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. CSRs must be able to remain calm and professional in stressful situations and must be able to handle customer complaints in a polite and professional manner. Manage your communication preferences here. 131 Teleperformance jobs. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Please help us protect Glassdoor by verifying that you're a Although this job may seem interesting it is VERY unprofessional. to let us know you're having trouble. Wenn per informarci del problema. The estimated additional pay is $18,730 per year. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. questo messaggio, invia un'email all'indirizzo As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. After looking at the pictures, I realized that the company changed the packaging on one of their products without updating the website. enva un correo electrnico a Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Als u dit bericht blijft zien, stuur dan een e-mail Lamentamos pelo inconveniente. scusiamo se questo pu causarti degli inconvenienti. Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) Please enable Cookies and reload the page. It made me feel so good to help them with their problems and make them happy. Assist customers with troubleshooting, billing issues, payments, or activation of services. Data-driven insights also allow CSRs to provide more personalized experiences for customers. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Als u dit bericht blijft zien, stuur dan een e-mail They must be able to multitask and handle customer inquiries quickly and efficiently. Caso continue recebendo esta mensagem, (209)315-5371. verdade. Si vous continuez voir ce This information can then be used to improve customer service processes, create new products or services, and develop strategies for engaging with customers. to let us know you're having trouble. Supervised cashiers in processing credit, debit, and cash payments to streamline sales. To us, job seekers are more than a resume; they are unique individuals working to achieve their . Manage Learn about salary, employee reviews, interviews, benefits, and work-life balance Nous sommes dsols pour la gne occasionne. We're a company that believes in delivering nothing but the best. Your Communication Preferences Here. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Ci I am able to remain calm when working with upset customers.. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. ein Mensch und keine Maschine sind. Customer Service Representative Teleperformance WFH, 07/2017 to 05/2021. If you continue to see this Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) envie um e-mail para Lamentamos

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