depop buyer gave wrong address

For more information, please see our I listed a few things last night, and have had an influx of accounts with no feedback saying they want to make the purchase but require my email address (one said phone number) to check out. Just an unnecessary headache lol. Or could I manually pencil it in & USPS would be able to deliver it properly? Hi folks, I was selling an item and used FB's prepaid shipping label (via USPS). This has been happening so often that I've had to put a disclaimer in every listing saying to "double check your address before purchasing." Step 3: Now tap on the 'PayPal account'. Had about 7 messages in the space of a few hours, all along the same lines. Buyer gives me wrong address TWICE, wants a refund but still expects item?? Privacy Policy. however it then, as per the tracking, wasnt delivered because the address couldnt be located. They shipped almost immediately the next day. They gave me another address, and told me to ship it quick because they are going on vacation. i'm going to phone the post depot tomorrow before i talk to the buyer about what we should do but unfortunately i do think it's lost. For questions and discussion about Facebook Marketplace. Buyers with wrong address I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong! Privacy Policy. Privacy Policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 2 Select an item you want to buy. Join. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Scan this QR code to download the app now. she also said "cant you just write the new address on the label" which annoyed me even more cuz IF I COULD DO THAT why would i bother refunding u and making u pay again?! SOMEBODY HELPso i sold a HS fan 2 pieces of my gear. I've done this several times. Cookie Notice so i sold some joggers for 80 and it was just a normal thing at first like i wrote the address on the parcel and sent it. Buyer gave wrong address I know this has likely been asked before but if a buyer put the wrong address and is asking to send to a modified address, how do I go through the process to refund them and to get the Depop fees refunded as well so that they can buy it again under the correct address? Seller sent item to the wrong address. Steps 1 Open Depop. I was more than happy to refund to just be done with this person, but the buyer is still messaging me asking when they are going to get their item. This upsets the buyer and now opened a depop dispute. I waited 8 days, but the package still has not came. ? They shipped almost immediately the next day. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I messaged the seller and it turns out they sent it to the old address. & i havent received my funds yet. 4 4 Related Topics The buyer gives me a new address, then asks when I'm going to ship it. Is there a way I can edit the shipping label to reflect the good address? sold an item for 150 and going to revieve 130 smh. The buyer gave me an incorrect address AGAIN. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Hell no. it doesnt have my address on it so i have no idea how it will get back to me. and our For more information, please see our and we wouldnt even be in this situation if she hadnt bought it knowing her address was wrong!! You can find this app on one of your Home screens, in the app drawer, or by searching. my local post office is also no help. the guy at the depot told me to just wait and see what happens. If the courier loses your parcel, and your tracking does not say delivered, you, the seller, must refund the buyer and apply to be compensated by the courier for the loss. For more information, please see our I said "well first, I'm going to have to buy a new polymailer." So between gas money and the new polymailer so far, I have lost money. Scan this QR code to download the app now. just ignore/block. For more information, please see our There are over 100 million items listed on Depop, with 90% of users aged 26 and under. she also said ".cant you just write the new address on the label" which annoyed me . does anyone have any advice? They said it was their bad and they are going to go to the post office to resolve the problem, but what is that going to do? For more information, please see our Its details page will open. For more information, please see our and our Um babe you got a refund- Im not sending you anything lol. I took it home and messaged the buyer, telling them that they gave me the wrong address. Cookie Notice They gave me incorrect shipping information and possibly put the incorrect address because the item is now being sent back (i have used the same address for countless orders, so it's either the seller or the usps just got extremely picky) I've contacted the seller but I have no idea how to go about this situation at all , seller gave me incorrect shipping info AND, Scan this QR code to download the app now. The item will be added to your bag when you tap this in the lower right corner of your screen. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Privacy Policy. 2 people already shipped 2 of my items & i messages the other person in hopes to correct my address before she ships it but is there anything i can about the already shipped items? Depop is a vast marketplace where you can buy and sell anything from clothing to electronics. wrong address. Of course, the Buyermistakenly gave me incorrect/invalid address and the package was resent back to me. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Yeah, that's happening to me too. however, the parcel hasnt been sent back to me, because my address wasnt on it. i think the buyer is a kid though, like genuinely, so i'm not sure if which is really annoying cuz i lose the paypal fee, plus i already gave her a discount. A sub for discussing all things Depop. the funds arent pending on my paypal & i checked my transactions on my bank account, still got nothing. and our I took it home and messaged the buyer, telling them that they gave me the wrong address. its been probably a week now and the parcel hasnt been re-delivered to the royal mail depot or my house. 2 of the 3 times, the person never bought it again anyways. anyways the second time she purchased i assumed her address was updated and correct cuz she had like 2 days to fix it so i went ahead and shipped it. Scan this QR code to download the app now. So if a buyer made a mistake of entering the wrong address and the item was shipped back to me, why do I have to refund in full in order to have the Depop fees refunded to me, especially when it was charged to the seller and not the buyer?? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I messaged the seller and it turns out they sent it to the old . They complied with the request and asked for my full name as well. and our I messaged the buyer, and they just dont care about the inconvenience they have caused. so i was messaging a buyer about a bundle, and RIGHT AFTER she purchased she told me "by the way my address is wrong!".so i was like ok ill have to refund u so u can update the address and then u can repurchase. Use the address in your Depop sales receipt to ship your item Describe and take accurate photos of the items you list Only use tracked shipping to send items Keep your proof of shipping receipt or take a photo Make sure that the payment clears into your account before you ship I sold with Depop Payments buyer gave me the wrong shipping address. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Buyer needs my email address. But I specifically told the seller to deliver it to X address instead. They asked me to ship it next day, so I did. Depop is known to have relaxed requirements. Im sorry I just hate entitled people. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What can I do? RANT!! Girl, do you REALLY think Im going to buy a third polymailer and drive to the post office on your time for seven dollars??? Privacy Policy. uhh maybe i shouldve checked?? if you used the depop shipping label it isn't your fault or anything. A sub for discussing all things Depop. Privacy Policy. Step 4: Tap on 'Connect PayPal'. I have 3 different people order things from me the last couple of weeks and after I already shipped their packages they realized they had the wrong address. But I specifically told the seller to deliver it to X address instead. Before buying, I did not update my address. i just purchased like 5 things from different people on depop, and i just realized one of the numbers on my address is incorrect. You should refund the order, relist it, and have them buy it again with the correct address. i dont use reddit . Step 5: Log in to your PayPal account. Step 2: Tap on the 'Setting icon' from the top right side of the screen. A sub for discussing all things Depop. however a few days later she asked "girl why is the package heading to my old address in a different state" so i realized oh my lord she didnt even fix her address correctly and she said "this is why i mentioned my old address so u could check to see if it's correct." Before buying, I did not update my address. Had about 7 messages in the space of a few hours, all along the same lines. For more information, please see our Please read rules before posting. they're trying to scam you, buyers do not need your email. Cookie Notice Please read rules before posting. Please read rules before posting. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Complete noob when it comes to selling, especially in FB Marketplace. I love depop but come on the waiting time to recieve the money as a seller is crazy + i understand they have to make money somehow but the fees on sales is crazy! Step 1: Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. When the package is sent back to me how do i get a new label without purchasing one I dont know what to do and definitely refuse to pay out of pocket to resend these items to peoplehelp , Scan this QR code to download the app now. and our Cookie Notice yeah this is definitely a lesson learnt to always put my address on the back of the parcel!! The buyer messaged me saying it was on the way back to me and if I could please resend it out to her. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Privacy Policy. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The next day, I go to try and ship once again. i jus want my money man. Basically, a buyer purchased a pair of shoes from me and I shipped out the same day (Thursday 3/9). "so i was like ok ill have to refund u so u can update the address and then u can repurchase. buyer obviously wants it but atm theres nothing i can do and i have a bad feeling the parcel is lost. i would obviously refund the buyer if they never get the parcel but then i am out of pocket my item and out of 80. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. This app icon looks like a black lowercase "d" on a red background. i texted him twice but havent heard from him since & he blocked me on ig. Last week, someone bought a piece of jewelry for me (keep in mind the total transaction was $7). Cookie Notice im so scared she's gonna leave my first below-5-star reviewand yes i am sure i used the new label because i threw away the old one, Scan this QR code to download the app now. Did I handle this correctly? but also im a college student and its midterm season, checking her address is not my priority esp when i had 12 other packages to pack and ship. I've not replied to any as it doesn't sit right with me, has anyone come across this before? To ensure you have Buyer Protection / Seller Protection you need to have bought or sold through the Depop BUY button If anything goes wrong with a purchase or a sale, you can report this to us for extra support Direct payments outside of the BUY button are not allowed and violate our Community Guidelines

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