axs change delivery address

Be sure to provide the full address, including any mandatory apartment/suite numbers and zip code. Due to the high demand of this event most lines for entry will be long. Supercharge your business shipping with total visibility and control. Well guide you through the process. My sister and I were very excited to see Muse. They shipped my tickets to the wrong address even after updating my address months before. Any restrictions on transfer or resale will be communicated to you (e.g. 1. An adult must sign for these packages at the time of delivery. ***Premium members get two free confirmed 2-hour delivery window requests per year. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. Members are charged an additional fee for each confirmed 2-hour delivery window request. Tickets may not be resold or offered for resale in violation of posted restrictions, or in violation of law or regulation. If the package label has been created, you may need to call UPS customer service to update the address.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_11',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0_1');.large-leaderboard-2-multi-158{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. If neither of these options are feasible, you could try contacting the delivery service, such as USPS or UPS, and request a new shipping label with the correct address. This response is final and will not be reevaluated. Thank you for contacting AXS. A per-order delivery fee may also be assessed, depending on the delivery method. a Primary Ticket that is then resold) (each a Resale Ticket and collectively, the Resale Tickets), there may be applicable buyer, and/or logistics fees and charges imposed. By entering the venue for the event, each Holder agrees to the following: Each Holder agrees to comply with the following terms and conditions regarding tickets and attendance at an event: If you have any questions regarding this Agreement, please contact us at [emailprotected] or by mail at: AXS GROUP LLC425 West 11th Street, Suite 100Los Angeles, CA 90015Attn: Purchase Agreement - AXS888.929.7849. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. BBB is here to help. AXS holds onto funds from resale of tickets. AXS refuses to help to ship my festival tickets even though I paid thousands of dollars for them. According to the CDC, older adults and people of all ages with serious underlying medical conditions may be at higher risk of death or severe illness from COVID-19. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. 1,669 total complaints in the last 3 years. At the bottom, click Trash . My ticket ID is ****. It is also possible that the sender may ask you to send the package back to them. However, you should contact the sender and let them know about their mistake so that they can re-route or resend the package to the correct address. They take your money instantly and hold on to it, charge ridiculous fees upfront and additional high fees for resale. It is important for businesses to have a process in place to be able to easily handle customer requests for delivery changes as it can be an important part of providing a satisfactory customer service experience. The artist announced the concerts in the middle of February, and I started applying for *** **** immediately. Unfortunately your request is denied. Required fields are marked *. ****Additional transportation charges may apply if outside original delivery area. Holder consents to a search of their person and property and waives any claims against Releasees that may arise from such a search. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_2',175,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[320,50],'remodelormove_com-box-3','ezslot_3',175,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0_1');.box-3-multi-175{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}However, depending on the order and your contract with UPS, you may have the opportunity to intercept the package and forward it to a different address. The Service cannot be responsible for transactions that were not completed or for assumptions that a transaction was completed even though you did not receive a confirmation. Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. I contacted AXS to reissue new tickets and they state I have to drive 3 hours to retrieve via will call. I purchased two 2023 PGA Championship + tickets on June 17, 2022 from the business AXS based in ***************. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. When were my tickets mailed out? If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. x, Hello! With UPS Delivery Intercept , you can conveniently request delivery changes for packages you sent, prior to the first delivery attempt.With Delivery Intercept you can: Have packages returned to you; redirect packages to another address; reschedule delivery to another day; have packages held for pickup by the recipient; cancel or change an intercept request before we complete the intercept. Thank you for contacting AXS. This can include changing the delivery address, the delivery date, the delivery method, or any other details related to the customers order delivery. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'remodelormove_com-mobile-leaderboard-2','ezslot_29',167,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-2-0');The shipper should also be responsible for making sure the package is able to be tracked. Please be sure when accessing the AXS app you are NOT connected to WiFi. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. I am just so upset. Please keep in mind that keep in mind that if a false charge back is filed then purchasing ability may be restricted. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. For tickets to events located in the United States, the Service is operated by AXS Group LLC. Please consult the seller fee information found within our Service. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Be sure to keep the tracking information of the returned package in case the sender contacts you with any questions. You should evaluate your risk in determining whether to attend the event. We do not guarantee the suitability of any event for any particular age group, and events may contain language or content not suitable for children. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Alternatively, you can call UPS customer service at 1-800-742-5877 and request to have your package rerouted. Free Boxes. What are the most common delivery methods? The live chat is designed to be a quicker way to get help with your questions, as compared to phone or email support. Service Alert Due to Situation in Ukraine. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. I asked to talk to a manager, but apparently one isn't available for ***** hours. Failure to comply shall terminate Holders rights hereunder and authorize Client to withdraw the ticket, refuse admission, or eject the Holder, all without refund, and subject Holder to all available legal remedies. Of course, we do not have the name of the person who transferred the tickets to us. If transfer of tickets is permitted, there is no associated fee unless disclosed on the Service at the time of transfer, in which case fees will be charged to the relevant Payment Method on file. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. What is will call and how do I pick up my tickets? If you need to change your name or email address, you will need to access your account on AXS.com. If a person has already filed a complaint with the post office or carrier that delivered the package, and the investigation has been closed with no success, they may contact the police to report the package as stolen. You can also use your UPS Delivery Notice number online to request a hold on eligible packages. The extension will grant them an additional two business days to collect their package. Thank you for contacting AXS. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. After spending a couple of hours taking this issue up with AXS, I am told "We do not send out empty boxes" and that the best they can do for me is have me pick up my replacement wristband at will-call. If a buyer, seller or transferee breaches the terms of this Agreement, we may, in our discretion, cancel any listing, transfer and/or pending transaction associated with such buyer, seller or transferee. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. After talking to AXS through an online chat (I have screen shots of the chat) she informed me it was a policy and there was nothing she could do, stating it's a policy..but this policy is nowhere to be found until AFTER you purchase tickets. Hand your package to your friend when it arrives or change your shipping address to theirs (it will still have your name on it though so please alert your friend). The tickets were canceled due to fraudulent activity on the part of the original purchaser (the person who transferred the tickets to you). If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase.We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. Thank you for your time and patience. 6 Reply noturavgscientist 24 days ago That works thank you!! Under certain facility or venue rules, certain items may not be brought into the premises, including without limitation, alcohol, drugs, food, beverages, controlled substances, cameras, recording devices, laser pointers, strobe lights, or certain size packages or bags.

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