part of the movement to humanize bureaucracy includes

c. hierarchy of authority d. collective unconscious, Leaders using the __________ style of leadership may be praised for their expressive, supportive behavior toward group members, but they may also be blamed for being indecisive in times of crisis. totalitarian The perspective developed by Erving Goffman that compares everyday life to a theatrical presentation is called. Our analysis shows that even though equity is considered one of the four pillars of public administration, it is severely lacking in public organizations. Symbolic response d. traditional, A(n) __________ is an alliance created in an attempt to reach a shared objective or goal. Moreover, bureaucracys focus on efficiency and technical rationality is compatible with just three of the four important values in public administration: efficiency, economy, and effectiveness. Which type of theorist is most concerned with the influence of group size on the interaction among members? Analyses of a HRBA applied in the private sector show that addressing human rights concerns can be profitable and enhance the business reputation, attractiveness, and recognition, increase employee productivity, open new markets and investor opportunities, and create a more stable work environment with less production delays and increased ability to attract the most qualified and motivated employees (Amis, Brew, and Ersmarker 2005; Ruggie 2011). 108 A homeless man appears at the door of a shelter 10 - Course Hero Bureaucracy | Definition, Characteristics, Examples, & Facts sociology week 7 (ch. 5 & 6) Flashcards | Quizlet They argue that this myth of neutrality is racializedcivil service reform based on merit was often racist and quite xenophobic (p. 7)which has current-day implications on equity. efficiency d. aggregates, __________ is the term for the process by which members of a cohesive group arrive at a decision that many individual members privately believe is unwise. b. A message will be sent to your email address with instructions. a. A corporate executive need not be able to program the department's computer system. It is distinguished from informal and collegial organizations. To find out more, please click this link. Sociologist Amitai Etzioni classified formal organizations into three categories. In addition, organizations can be cognizant about the way that specialization and hierarchy (and thus, centralization of decision making) can reduce employee agency and empowerment. Rishi identifies with the group members and feels a sense of belonging with them. Such emphasis may dehumanize both those within the organizations, including leaders and employees, and those the organization serves. I assured him that PhilHealth is better run nowadays and though it might take a while to process the claim, he would eventually get his reimbursement. People are most likely to feel empathy towards members of their in-group, but not towards members of their out-group, even when groups are assigned arbitrarily. a. dispersion. Transitional b. Decisions are made on behalf of the people by leaders who engage in a process of bargaining, accommodation, and compromise, A _____ is a currently valued style of behavior, thinking, or appearance that is longer lasting and more widespread than a fad, A homeless man appears at the door of a shelter 10 minutes after the deadline for intake. c. 300 Ch. 5 Flashcards | Quizlet d. Instrumental, The text uses the expression "bureaucracy's other face" to refer to __________. To meet the instrumental and expressive needs of group members, A major difference between aggregates and social groups is that people in aggregates, share a common purpose but generally do not interact with one another. Applying the terms for problems that are frequent within bureaucracy, this is an example of __________, Let Quiz 3/Business - Business Communications, Criminal Justice - Crime Violence and Schools QuixDoc 2, Quiz Facts 8. Further, Weber was concerned about bureaucracys ability to be system of domination (Weiss 1983, 243) where power is concentrated to the few at the top. b. democratic In the early 1980s, there was a movement in the u.s. to humanize bureaucracyto establish an organizational en Get the answers you need, now! These organizational practices and attributes have become so engrained in public bureaucracies, it could be assumed that they are, regardless of implementation, considered the best way or the one-size-fits-all approach to organize or understand public organizations (and, in some ways, private ones). a. childhood socialization is fairly complete, which makes adult socialization redundant b. the family is more involved in adult socialization than in childhood socialization c. adult socialization involves greater freedom of choice than does childhood socialization d. there is much less to learn during adulthood C a. the CEO or other person who comes to be associated with a bureaucratic organization, a. A. strengthening existing hierarchical structures. Second, rules may be used differently by different people, and they may be applied in such a way that excludes certain groups of people, thereby not respecting the principle of nondiscrimination and, especially in terms of the latter, access and agency by underrepresented groups. Workers create ___ ____ to confront, resist, or adapt to the constraints of their jobs, as well as to guide and interpret social relations on the job. Black or blue: Racial profiling and representative bureaucracy, Merit by any other nameRefraining the civil service first principle. Carol's mom asks her to come over for dinner, but Carol has 3 chapters to read for tomorrow's test. Mention the word bureaucracy, and people are likely to take it as a detested term for long delays, inefficiency, clerical ineptness, petty arrogance, and lack of empathy. bureaucracy Office of the High Commissioner for Human Rights (OHCHR). 108. d. normative, Which of these characteristics do virtual communities and face-to-face communities have in common? Another stream of literature that focuses on the bureaucrat within organizations is representative bureaucracy. a. __________ needs are met by opportunities of self-expression and support from family, friends, and peers. Chapter 5 Flashcards | Quizlet a. c. conformity d. secondary groups, Most government, business, education, and religious organizations are __________ in form. Human rights have also been incorporated into national law and are represented in most constitutions around the world. Relative cooperative While bureaucracies are inevitable, organizations benefit if they ensure that their processes respect human rights and focus on equity, nondiscrimination, and fairness. c. Individual coalition may be more common than most people would like to believe, Sociologists refer to the process of maintaining or changing behavior to comply with the norms established by a society, subculture, or other group as __________. the degree of social cohesion felt by participants is very important regarding how individuals respond to group pressure The result was a shared assumption of safety that ultimately resulted in the explosion of a BP oil rig and an unprecedented environmental disaster. outgroup Applying the terms for problems that are frequent within bureaucracy, this is an example of __________, Political scientists summarized the key elements of pluralism. c. category We trace two areas of bureaucracy theory that are widely found in public organizationsmerit and neutrality, and rulesthrough the lens of the HRBA. In discussing primary and secondary groups, the text points out that ___________________. Sociologist __________ coined the terms ingroup and outgroup to describe people's feelings toward members of their own and other groups. d. affiliation, Sociologist Charles H. Cooley used the term __________ to describe a small, less specialized group in which members engage in face-to-face, emotion-based interactions over an extended period of time. A behavior, belief, or condition that violates significant social norms in the society or group in which it occurs is termed. d. Irving Janis, Which of these is not likely to constitute a reference group for a person who strongly believes in the value of human rights and equal opportunity? laissez-faire reference groups a greater emphasis on sharing information. The human relations movement cared about the treatment of employees, identifying more social elements of the workplace that can influence their productivity. Notably, equal treatment is not the same as equitable treatment. This is all so ironic. Part of the movement to humanize bureaucracy includes_____. As the name makes clear, human rights designates individuals as rights holders. To extend the psychological process model arguments of red tape, this will likely lead to negative impacts on an employees well-being and work experience. A bureaucracy works when its operations are, at every point, made predictable. a. Overall, this impacts employees ability to participate in decision-making processes and determine their own affairs. psychological detachment among members aggregate c. groupthink Which of the following is NOT one of the categories that he identified? coercive In some ways, human rights are used as a scaffolding to evaluate processes and institutions and to refocus on justice and equity on the basis of the UDHR (ODI 1999). monarchy The display of only certain carefully selected emotions towards the public, instead of true feelings, A. Twin studies in sociology and psychology. Regardless, many traditions in public administration and management scholarship use Webers approach to bureaucracy as a foundation for how to analyze and understand public organizations. A bureaucracy may be inefficient, resistant to change, and a vehicle for perpetuating class, race, and . Freedom of association needs to be granted for participation to be successful. Published by Oxford University Press on behalf of the Public Management Research Association. Social d. operational group, Two best friends, married couples, and domestic partnerships are each an example of a(n) __________. As we showed in this article, human rights provide a universal benchmark for minimum standards of behavior. a. Still, he was lucky to have encountered government employees who took the trouble to confer about his situation and, rather than raise a big issue about the problem posed by the difference between his Chinese name and the westernized name he used in the hospital, decided to process his claim. From Rishi's perspective, the reading group is an example of a(n) __________. a. 0, Which type of theorist is most likely to note the scripted nature of interaction in contemporary society (for example between employees and customers in a fast-food restaurant)? b. When public organizations and scholars place focus on efficiency, even when they focus on employees and their roles, equity and human rights are neglected. symbolic representation a. the CEO or other person who comes to be associated with a bureaucratic organization b. the image a bureaucracy presents to the media c.an employee who is more concerned with following the rules than getting the job done d. employees' interaction with each other while at work c. b. ingroup Public administrations values include equity, one that deserves equal standing alongside efficiency, economy, and effectiveness. Cornwall, Andrea, and Celestine Nyamu-Musembi. the formal structure of a bureaucracy __________ is the term for compliance in which people follow direct orders from someone in a position of authority. c. outgroups The __________ style of leadership would be most effective in this situation. C. (Hint: First determine which are the independent and dependent variables.). d. a greater emphasis on sharing information, d. a greater emphasis on sharing information, Jocelyn is a senior at the local university and plans to attend graduate school to study sociology. She is embarrassed about having to wait tables, so she tries to make it clear to the customers that she is not interested in the job and is working at the restaurant merely to make some money until she graduates. c. bureaucracy's invisible quality d. oligarchy, Members of a country club, sorority or fraternity, or even a group of friends share values and beliefs and are aware of those whom they believe are like them. Thus, he developed Theory Y management based on Maslows (1943) hierarchy of needs. Early work on representative bureaucracy focused on social class (Kingsley 1944; his work focused on the British civil service), but contemporary work focuses relevant characteristics such as gender and race (e.g., Keiser et al. triad goal displacement Whenever the group meets, there is conflict among several group members, and this is upsetting to the others. Talcott Parsons Green tape theory is that of effective rules (DeHart-Davis, 2009; , 2017), and its components align well with some of the human rights principles in the HRBA. social group bureaucracy, specific form of organization defined by complexity, division of labour, permanence, professional management, hierarchical coordination and control, strict chain of command, and legal authority. SOLUTION: GED 216 California Coast University The Context of Social Ingraham (2006) similarly posits that merit (as a value) must be separated from bureaucratic processes. 21 UDHR). Through the introduction of the HRBA and analysis of bureaucratic characteristics, specifically those related to merit and neutrality and to rules, we show how the core principles of bureaucracy may not be contributing to standards of equity and the upholding of human rights. iron law of oligarchy. the degree of social cohesion felt by participants is very important regarding how individuals respond to group pressure, According to sociologist George Ritzer, __________ refers to a world of no surprises. The movement to humanize bureaucracy includes making government and administrative processes more user-friendly, accessible, and responsive to the needs of citizens and customers. Representative bureaucracy brings to the fore the responsiveness of bureaucrats based on their shared identities and values with their clients. Further, Woodard argues that merit has become so engrained in the federal personnel system that the value of merit itself has become lost; instead, the focus is on following the rules and regulations of that system. Leaders using the __________ style of leadership may be praised for their expressive, supportive behavior toward group members, but they may also be blamed for being indecisive in times of crisis. b. b. The group has experienced __________. a. b. For Cody, these two rival gangs would be considered __________. d. Individual, Cody is a member of the L.A. Crips. Your subscription could not be saved. democratic 2002; Meier and Nicholson-Crotty 2006; Sowa and Selden 2003; Wilkins and Williams 2008). a. For some civil and political rights, the goal is to limit the impact of the government in individual affairs. a. Together, these streams of research show that the bureaucratic principles related to rules are inconsistent with various elements of the HRBA, specifically, and equity broadly. HR/PUB/12/2. Exam 2 Flashcards | Quizlet Over time, the emphasis has instead been on fair and equal treatment of those within the system: the understanding of what a merit-based system represents is shifting from a political context to a legal and social one, defining how employees are to be treated in public organizations (p. 1123). Peter is a likeable bloke with a hearing problem and a ready smile. a. Which of these sociologists applied ideal type analysis and borrowed from the field of economics to study bureaucracies? a. In this manner do bureaucrats forget their common sense and lose their basic humanity.

Is Cristall Orton Still Alive, Imagine Math Think Points Generator, Articles P