staysure claims contact number
Either a) the immediate direct early return from your trip to your home country, or b) being a hospital in-patient outside your home country for a period in excess of 48 hours. If your travel provider/airline/credit company cant offer you a refund, submit your travel insurance claim below. Please note this section of cover is only included with Comprehensive policies. Staysure Expat Claims 308-314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: +44 (0)1403 289162 Fax: +44 (0)1702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent When the Claim Form is received we aim to process it in five working days. - Monday - Friday: 8.30am - 8pm Opening Times. Staysure contact info: Phone number: +44 8082812173 Website: www.staysure.co.uk What does Staysure do? ERGO Seguros de Viaje Great Lakes: Specialty insurance solution provider backed by Munich Re. Staysure is a trading name of TICORP Limited. Get all the details about their fees, rates, costs, and complaints on platforms like yelp, Reddit, BBB, and much more on InsuranceCheck - Calling from outside the UK: 0044 1604 210 845 Policy number Date of issue D D M M Y Y Y Y Destination . (Madrid), Espaa. endstream endobj 879 0 obj <. 1-800-887-9497 1-800-887-9497. report claim. Do you agree with Staysure Travel Insurance's 4-star rating? Registered address: 5thFloor, 20 Gracechurch Street, London, United Kingdom, EC3V 0BG Why Staysure; Blog; Claims; Help and Support. The excess amount is shown under each section in the table of benefits in your policy wording. If you prefer to print the forms and complete by hand, you can scan the completed forms and email to the above address or post your completed form to: CSA Travel Claims 308 - 314 London Road Hadleigh, Benfleet Essex SS7 2DD Pick and choose how youd like to hear from us e.g. (3) Direct online sales only. Keeping it personal with tech-driven, people-centred claims solutions, tailored to you, Our global team of more than 5,500 professionals operate across the UK, Ireland, the US, Canada & Bermuda. Great Lakes Insurance SE Kniginstrae 107 80802 Mnchen Germany Visiting address Mandlstrae 5 80802 Mnchen Germany Tel. If you need to cancel your policy please click here. You're in good company. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. There are different ways you can contact our claims team: Call us via our dedicated claims telephone lines. OUR SOLUTIONS Claims Solutions Legal Solutions Insurance Services Consulting Consulting For medical emergencies abroad call (+44) 1403 288 414 or +1 844 780 0639 in America and Canada. Search for Insurance - Other near you on Yell. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Company number: 06479822 | Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). We are remunerated by commission for the arrangement, service and renewal of your insurance policy. If you need more help, please visit our FAQ Help Centre. If you would just rather speak to someone over the phone, you can call our Claims team on 01403 288 410 You can expect to hear from us within 5 working days of submitting your claim. ERGO Seguros de Viaje Medical costs/emergency assistance, 24 hours a day: 0333 333 9669. office: Av. . Were dealing with a significant increase in claims right now. %%EOF Av. We dont think claims should be rushed, so we deal with each with the same care and attention they deserve. They'll be able to give you a crime reference number or a Property Irregularity Report (PIR), which you . Travel with confidence with award-winning Travel Insurance for your next break. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. telephone, email, post or via SMS. Or if calling from outside the UK +44 1604 552 860. . *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. endstream endobj startxref 24/7 Outside UK: +44 1403 289 161 Within the USA and Canada: +1 833 780 0661 By email or post By email (response within 48 hours) expat@staysure.com By post Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB Complaints For complaints regarding the policy sale and service Calling from USA: +1 844 780 0639 Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. 9:00am - 5:30pm. Please notify our customer services team on +34 952 010 024. Available 24/7. Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative of the following: 1. With customer experience (CX) transforming so rapidly Adjusters expertise on complex third-party property damage claim helps secure contract extension. Call our Expat Travel Insurance Claims team on: +44 1403 289 162 Amendments & Upgrades At Staysure.com we recognise that your personal circumstances may alter after the purchase of your insurance. 9:00am - 5:30pm . How to make a complaint | Staysure Claims Help and Support Login Get a Quote Travel Insurance Why Staysure Blog 0800 054 2267 Sales Team 01604 552925 Customer Services Opening Times Staysure Complaints Our approach to your feedback and how to make a complaint Unhappy with your Staysure experience? The loss or theft of your baggage should be reported to the police, and if relevant, your airline too. Isla Graciosa, 1 Davies Group Limited, P.O Box 2801, STOKE-ON-TRENT, ST4 9DN. Staysure is a trading name of TICORP Limited. For all other enquiries, please call 01708 339026. . From the USA and Canada call toll-free on: +1 877 324 0460 From Mexico call: +1 819 780 0644 To make a claim on a policy beginning with either TA or TC For non-emergency claims, here's how to get in touch if your policy number starts with the letters TA or TC. Digital solution slashes claim lifecycles in half and delivers memorable customer experience. Alternatviely please feel free to use the contact form and a member of our team will be in touch. With comprehensive cover, you will also receive legal and personal liability cover. To obtain a quote through our UK call centre for an AllClear Gold, AllClear Gold Plus or AllClear Platinum policy please call 0800 848 8608. . We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We will do everything possible to ensure that you receive a high standard of service. If you have multiple claims, or you'd just rather speak to someone over the phone, you can call our Claims team on 01403 288 410. Find the contact details including Staysure Complaints email & phone number with Resolver. We paid out over 23 million in claims to over 30,000 customers between January-August 2022. Read 100 reviews, get contact details, photos, opening times and map directions. If youre unsuccessful with your claim, and you paid by credit card, you may be able to retrieve lost costs from your credit card company. +1 833 780 0661, Britannia House,3-5 Rushmills Business Park,Bedford Road,Northampton,NN4 7YB, For complaints regarding the policy sale and service, Please email us at complaints or call us on +34 952 010 024. Staysure Customer Service Team - Staysure Sales Team 01604 552925 Customer Services Opening Times Staysure Customer Service Team Get in touch with us if you'd like to make multiple changes to your policy. Awaiting surgery, a procedure, or is awaiting to be discharged from any post-procedure check-ups, Undergoing or awaiting any tests, test results (including for COVID-19), investigations, chemotherapy, radiotherapy or dialysis, Has any undiagnosed symptoms and/or an unresolved infection. Available 24/7, it's the easiest way to view your documents or to make any changes. Were here to help make your claim journey as easy and stress-free as possible. info@csal.co.uk - 01702 427241. 3. There may be an additional fee to increase your level of cover, but theres no admin fee to make these changes. Easy to use web site with the ability to go into your account and make any necessary changes if required. This long running claim began when the roof on a new building failed after the building was complete Quick thinking loss adjuster determined to reach storm affected customers. Davies indicated they "hoped" to settle claims 22 September, that date is now well past. n 71 Edifcio D 2 Dt, Queluz de Baixo Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Before you claim Before you contact us, you'll need to have the following to hand to help you submit your claim: Your Validation Certificate so you have your policy number to hand. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. If you are looking for an update on your claim, You can contact the following for updates based on the claim type: Claim Type: Telephone Number: Email Address: Website: Cancellation : 01403 288 410: N/A: Setting up your account takes just a few minutes to do. 877-AAA-GLIA. Great Lakes Insurance (Home Office) 3205 Peach Street. For existing esure Car Insurance customers, when you, or anyone permanently living in the same residential address as you insures additional cars with us direct online we'll discount each new policy by 10%*. Were available during the following times: By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Prices from just 219. claims number as listed below: Website. Claims for emergency medical treatment, and for additional expenses such as extra accommodation and travel costs. Travel with confidence with award-winning Travel Insurance for your next break. Registered office: Britannia House, 3-5 Rushmills business park, Bedford Road, Northampton, NN4 7YB. I waited 72 hours and 3 weeks later still waiting for that callback, I am advising the public take a look at the reviews they are real avoid avoid this company . Do you agree with Staysure Travel Insurance's 4-star rating? When the Claim Form is received we aim to process it in five working days. *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). : +49 (0)89 244455270 Fax. Great value holiday and travel insurance for individual trips anywhere in the world. Staysure is a trading name of TICORP Limited. How long do I have to make a claim? Registered ofce: First Floor, Grand Ocean Plaza, Ocean Village, Gibraltar. Sat. Calling from the USA or Canada? Locations; Great Lakes Insurance SE Customers; . Log in All in one place Easy access to all your quotes, policies and documents Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. 2023 All Rights Reserved | Car insurance could be cheaper than you think. If you are claiming for anything not mentioned within this policy wording booklet - please visit staysure.co.uk/claims All claims (excluding the below) 01403 288 410 or visit staysure.co.uk/claims End Supplier Failure Claims 0345 266 1872 Legal Costs and Expenses . Date of experience: April 23, 2023. . If you want to claim for multiple sections of the policy (eg: cancellation, and lost of baggage) you have to phone a specific number, which directs you to their website. You, or someone on your behalf, should contact us within 48 hours if you have been admitted to hospital. Select your location and related market below and a member of our team will be in touch. Great teamwork keeps loss adjuster moving in floods. (2) Subject to eligibility. You can make simple changes to your medical conditions online. We offer travel insurance policies that provide cover for a wide . Please note this section of cover is only included with Comprehensive policies. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Money Savers; . Davies Group Ltd. | 0 This form can also be used for passport claims. Allstate. By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. If you need to make a claim - please see page 46 for our claims procedures. Claiming on your Expat Travel Insurance is straight-forward and we like to try and make it as stress-free as possible for you. - Calling from within the UK: 0333 014 4512 If you would prefer you can contact our renewals team on 0800 652 2044. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. If you require another copy of your policy, have lost, or have not received your documentation, please email edocs@allclearinsurance.com First name* Last name* Email address* Contact number* Address Line 1* Address Line 2 City* Region* Postal Code* Country* Claim reference number Who is your insurer? Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. If you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property. In addition, I have referred to your claims team in order to urgently review your claim. Travel with confidence with award-winning Travel Insurance for your next break. Call our Expat Travel Insurance Claims team on: +44 1403 289 162, At Staysure.com we recognise that your personal circumstances may alter after the purchase of your insurance. 903 0 obj <>/Filter/FlateDecode/ID[<01E587B3B8DEA44B9D543C681C3BB2BD>]/Index[878 42]/Info 877 0 R/Length 122/Prev 278748/Root 879 0 R/Size 920/Type/XRef/W[1 3 1]>>stream Learn more about Resolver Pro and how to claim your business. Cancellation applies for booked trips taking place within the period of cover that you are forced to cancel and of which you were unaware at the time you booked your trip or purchased the cover (whichever is later). Search Insurance Carriers. The claim department is unprofessional when call it took almost an hour for someone to answer your call at which they took your contact number and promise to call back in 72 hours. Calling from Canada: +1 819 780 0639 We appreciate your patience as we continue to help as many people as we can. You cannot add new travellers to your policy. The following claims can't be submitted online. 1) Check your policy documents: Check the details of your policy to see if the facts fit the reason for the rejection. Well need this information to check your policy and begin to process your claim. If you'd prefer to speak to a member of the team on, please call us on: Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. We've covered over 7 million people so far with insurance and have over 15 years' experience. kath.mainon@davies-group.com Peter Haran CEO - Claims Solutions, Ireland peter.haran@davies-group.com Lesley Johnson Chief Operating Officer - Casualty and Motor, including VRG lesley.johnson@davies-group.com Russell Crewe Chief Operating Officer - Property russell.crewe@davies-group.com Rhys Williams Chief Growth Officer Many Thanks. This site requires JavaScript to function properly. You can expect to hear from us within 5 working days of submitting your claim. 1. We'd like to hear from you. Excludes esure Flex policies. Georgia. Please enable it to continue. Simply complete your details in the form below and a member of our team will be in touch. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. UK and Ireland claims only. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered - Saturday: 9am - 5:30pm Does anyone actually work in any of the companies Staysure seems to layer itself with? Telephone calls to Staysure line - oh wrong number but no help given or offered. Opening times. . Industry-leading virtual reality training. Select your location and related market below and a member of our team will be in touch. Change your destination, move your travel dates or, Use our online live chat for a quick solution, Starting a claim is simple and fast with My Staysure, Friends and family save 20% on their first policy, Upgrade your level of cover from Basic to Comprehensive, Upgrade your policy from Single Trip to Annual Multi-Trip, Add optional extras to your policy at any time*. Great price for insurance that met my needs. Before calling, you should contact your travel agent and/or airline to seek a refund or to move your trip. I am claiming for more than one of the reasons listed above. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Mon - Fri. 8:30am - 8:00pm. Staysure is a trading name of TICORP Limited. (+44) 1403 288 414 Our emergency assistance lines are open 24 hours a day, 365 days a year. Over 50s Travel Insurance Expats Travel Insurance Why StaysureBlog 0800 033 4902 Sales Team 01604 552925 Customer Services Opening Times Get in touch Call our UK contact centres free Opening Times Mon - Fri 8:30am - 8:00pm Sat 9:00am - 5:30pm Sun 10:00am - 4:00pm Travel Insurance Travel Insurance Annual travel insurance for every journey with a choice of cover and benefits including ski. Get in Touch The Office Address: Reactive Claims Ltd, PO Box 353, Alton, GU34 9LE, United Kingdom Email: info@reactiveclaims.com Phone: 01420 383010 Business Hours Monday - Friday - 9am to 5pm Saturday - Closed Sunday - Closed For further details about how your information will be used, please visit our Privacy Policy and Terms and Conditions. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. You'll need your validation certificate and any documents that support your claim. E.g. Log into your My Staysure account to find your quotes, current policies and past policies youve held with us. Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). This site requires JavaScript to function properly. Petsure is part of the Staysure Group which includes trusted travel insurance brands like Staysure. 3-5 Rushmills Business Park, We sell direct to consumer, direct to business and through partnerships with leading brands. Claim forms by post How do I know if I'm covered to make a claim? By continuing to browse this site, you give consent for cookies to be used. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. 4. - Saturday: 9am - 5.30pm. - Monday - Friday: 8.30am - 8pm. Read 100 reviews, get contact details, photos, opening times and map directions. Staysure Travel Insurance is arranged by TICORP Limited which is registered in Gibraltar company number 111526. Updated. 1-877-365-8693 1-877-365-8693. report claim. Was promised that claim would be settled by 21st Oct and also . 814-456-0498. This can help put your mind at ease to check youre covered and to confirm the information youll need to provide us with. We're so passionate about covering pre-existing conditions that we're now . Opening times: Monday to Friday 8.30am - 5.30pm (excluding bank holidays) Switchboard For anything else contact our Switchboard who will help, they may ask for a policy or claim number when you call. Bank Holiday Monday 1 May: 9am 5pm, Within the USA and Canada: Please enable it to continue. By clicking Submit you agree to receive email from Davies. If your claim is connected to Covid-19, Staysure will also require a copy of your test results. read more. Telephone Hours (UK Time) Mon - Fri: 8:30am - 8pm ; Sat: 9am - 5:30pm; . Staysure's cruise travel insurance policy covers both international and domestic cruises for medical treatment and repatriation, cancellation and curtailment and lost baggage and possession claims. This site requires JavaScript to function properly. If the intended departure of your first outward or final inward journey is delayed as a result of one of the reasons listed in your policy wording, or abandonment of your trip if you are delayed for more than 12 hours. https://www . . Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Get a Quote today. Customer Services Manager, Have questions regarding a policy, claim, or bill? Pre-existing medical conditions. Call our UK contact centres free. By clicking Submit you agree to receive email from Davies. 878 0 obj <> endobj If you need to make a claim on your insurance, please start by checking your Validation Certificate to confirm your policy number. If you have a medical emergency and need our help while youre away, you can call our 24/7 Medical Emergency Helpline on the numbers below. Sat. Making a claim on your policy - Staysure Support Staysure Support Claims Making a claim on your policy Making a claim on your policy How do I make a claim? %PDF-1.6 % It is possible to amend certain sections of this policy; however an additional charge may apply.
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